I have a Kenmore sewing machine, model #385.81524. It goes forward, but not in reverse.
By Barb
I'm a Singer person but can answer this one for you - either something is wrapped around the reverse mechanism inside the machine, or the gear is broken.
This is a job for a qualified Kenmore sewing machine repair tech - he/she will have the knowledge and tools to go straight in and sort the problem. Assuming the problem is not the gear (usually isn't but it could happen in which case your cost will go up a little), the repair and servicing (cleaning, oiling, check over for other problems) will cost you around $100.
My Kenmore 385.17324 no longer stitches in reverse. The lever presses down and springs back up, but the reverse action does not engage. After removing the bottom of the machine and visually inspecting it there was no reverse action. Is this something I can fix? How?
Thank you.
In the past, I had this issue. The thread on the machine broke and when I went to pull it out it got wrapped around the reverse on the machine that stopped the machine from stitching in reverse. You need to open the panel for the light and check inside.
Many times an older machine can snap a small spring or get thread caught that is difficult to find.
Since this is a Kenmore you may be able to get help from a Sears Service Center tech and if it needs a part they will have it.
Be sure to call first as many places are closed right now.
www.service-center-locator.com/
One of the best sewing machine forums online is this one.
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Help, please!
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This site has a lot of info on these machines.
One of the suggestions was to check to make sure your dials are all set correctly and that it is no buttonhole stitch is selected.
It also recommended if you do all of the basic troubleshooting, to call their service desk for additional guidance (the link
PS...I always go right to the horse's mouth so to speak before trying anything other than the basics...machines are expensive and I would rather be penny wise safe than pound foolish monkeying with it myself. I have had too many expensive DYI nightmares...so that is why I preach call the company!
Thanks for listening!!! Hope this helps!!
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