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Have you tried changing the starter unit? That's the small cylindrical thing about one-and-a-half centimetres diameter across. If that is not giving a high enough charge to gas in the tube, it will not light properly.
As mentioned elsewhere in this thread, the starter could be the problem. If replacing that doesn't fix it, then you need to replace the unit entirely.
If you don't know what the starter is or located go to your local hardware store and ask someone in the electric dept. They will show you what it is and where it is located.
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