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Post Office Lost a Package

June 19, 2018

I asked my son to mail a box at the post office in my neighborhood. He mailed the box to my sister in Atlanta on June 1st and it never arrived. My return address is also on the box. My son has lost the receipt so I have no tracking number.

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I put together this box of clothing and handbags for my sister. She was down and out and I wanted to surprise her. I'm really at a loss as to why it didn't get there or come back to me.

Answers


Gold Feedback Medal for All Time! 949 Feedbacks
June 20, 20182 found this helpful
Best Answer

You will need to go to the post office where mailed and talk to the postmaster or whoever is in charge and give them as much information as possible so they might be able to look for your package.

  • The information they will need:
  • 1.) Date mailed
  • 2.) name/address where package was going (exactly as you listed it on the package)
  • 3.) Return address as listed on package.
  • 4.) Type of mail service shipped: Priority Mail or Parcel Select
  • 5.) Insured?
  • 6.) Tracking paid for? (If shipped Priority tracking is included free)
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  • 7.) size and/or weight of box (if you know this)
  • 8.) Cost of mailing (if you know this)
  • 9.) contents of package (general description)
  • If you will write all of this down before you go to the post office, it will save a lot of time.
  • Ask them to make a copy of this information so you can keep the original - just in case you need to seek further help.
  • The postmaster or person in charge should be able to contact the postmaster of the destination city and ask them for help in finding your package.
  • They should know approximately what date the package should have arrived and can hopefully talk with the carrier on that route to see if they remember the package.
  • You should contact your sister and tell her to talk to her carrier and see if they remember seeing this package as it should only have taken a few days to reach Atlanta.
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    She may also need to visit her local station and ask for help in locating this package.
  • You can also start your lost package claim online so there will be several areas doing the search.
  • www.usps.com/.../missing-mail.htm
  • Do not give up easily, keep asking for more help as sometimes the post office may not do everything they can to find lost mail unless the sender keeps insisting they want to go higher up the chain until you get a satisfactory answer.
 
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January 23, 2017

On December 12 of 2016 I sent a brand new laptop to my mom on the Virgin Islands and the postal office told me that it was going to arrive in two weeks. I never had problems with anything I shipped before so I didn't get insurance for it. Almost a month later she told me that it didn't arrive. I lost the receipt. About a week later I got an envelope with part of the box (where the tracking number is) and an application for refund of fees, products, and withdrawal of customer accounts. I checked the tracking number and it shows this:

December 14, 2016 , 12:22 am
In Transit to Destination
The item is currently in transit to the destination as of December 14, 2016 at 12:22 am.

December 13, 2016 , 4:03 am
Departed USPS Facility
TULSA, OK 74141

December 13, 2016 , 12:22 am
Arrived at USPS Origin Facility
TULSA, OK 74141

December 12, 2016, 2:11 pm
Acceptance

Is there anyway that I can get it back or get the money back?

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December 27, 2016

My friend from South Carolina (USA) sent a package on October 20th consisting of an iPhone. He sent me a reference number (Customs#), using that we are unable to track it online (in USPS and in IPS). My friend spoke with Customs in Miami, they said the package left the USA and indeed they also were unable to track it. I'm little worried, whether the package will reach India and get to my place, or it will be lost on the way to India.

Since it's been more than 2 months and I'm unable to track it anywhere (with Customs in India and local Post Office). Kindly assist on how to find or track the package, your reply will be highly appreciated. Thank you.

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November 3, 2016

I made an online purchase from the US using USPS first class mail. The package was dispatched from Chicago on the 23rd of September 2016 and is still not delivered after 40 days. The tracking number only works till it leaves the US. I inquired and found that the package cannot be tracked in India.

What can I do to find the package? It's a small package valued at $33 dollars and it does not contain any prohibited items. Has anybody faced this issue before? and did they get there package finally? or shall I assume it to be lost for ever?

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July 18, 2016

My sister sent a priority mail containing an international passport to me from another state. We tracked it and showed that it was scanned into my mail box, but I didn't find it in my box. I've complained to the USPS, they promised to investigate, but I've yet to hear any positive news about it from them.


Please what steps can be taken to get the mail because it takes a fortune to replace the passport.
Regards.

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June 18, 2016

I sent an envelope with a cashier's check to a friend in Newport Beach. I sent it addressed to her work place name and address, with attn: her name. I received the signature card back with an unusual signature (no one at her work place has this name), and when I tracked the envelope it said the sent envelope was received and signed at 6:45am, but my friend's business does not open until 7:45.

No one received any envelope at her place of business when she checked. My question is how can an envelope be signed when the place of business that it was addressed to was not open at the time of the signature? There have been complaints with this post office (Newport Beach Ca.) with packages not being delivered, so we suspect an inside theft wiith the postal service. Please respond.

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June 7, 2016

I recently mailed a book to Bookbyte using the prepaid shipping label. However when I track the package through USPS, it says it is still in the city where I tried shipping it and that it has been tendered to a returns agent and will no longer be tracked.

What does this mean? My home address was not on the box or label so where is my package? The Bookbye website shows that the package is not in transit. How do I get my book back?

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May 8, 2016

I had ordered from the Kylie constructs website almost 2 months ago. Still no delivery. Yes they do ship to India. It is coming from USPS and the tracking number starts with LN. Many people from Bombay Delhi have already received their packages.

I live in Bangalore and it's been beyond the time limit. It's a reputed website and I could track my product till it left the USA. Is there a chance of it being misplaced?

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May 5, 2016

My friend from Oregon, USA sent me a gift through USPS. The package was sent to me on April 26,2016. The company said that the package would be delivered to me in 5-10 days, but as of now it has not been delivered.

How can I get the package?

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April 28, 2016

I did not receive my parcel that I had ordered from Kylie cosmetics. I have a tracking number, but it is a general post coming from USPS to India so it cannot be tracked. I have got tracking updates till it left USA. Then I figured after inquiring in a lot of places that there won't be any update once it leaves USA.

Well it's been a month since it left US (beyond the time limit/dead line given by the cosmetics line) and still no delivery. I called up the Bangalore post office they said that it might be held up by the customs and they also said that there are very little chances of a product being misplaced. What should I do now?

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April 7, 2016

My son sent a package priority mail and bought and printed the shipping label from home. The pkg. was worth $2000 and he purchased insurance as well. The pkg. was never delivered and the tracking # shows that the pkg. never left the PO it was dropped off at.

The PO says that there is no way to prove that the pkg. was sent and that the tracking # is no proof that the pkg. was sent. They say they are looking into it, but they don't hold out much hope of it showing up. It sounds like it was stolen right from the PO itself and never mailed out. What should we do next and how do you protect yourself from this?

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March 29, 2016

My boyfriend sent me my broken phone back in the mail, but I never got it. I don't have a tracking number. How will I be able to track it down? They said it would take 2 -3 days, but it's been a week. What should I do?


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November 11, 2015

I lost my reciept from the Post Office now the business I sent the package to says they never got it. What recourse do I have proving I sent it back so I can get my money back?


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August 25, 2015

I ordered a cosmetic from Korea on July 28th 2015 addressed to Bangalore India. It's been a month and I didn't receive the parcel.

Generally it used to come in 20 days. I couldn't track it with the order number they have given me. Can anyone help me on this?

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April 11, 2015

A package from Pakistan was mailed on March 8th, 2015. I have a tracking number, but the USPS website says "tracking not found". Is it possible that the package will arrive even though it has that status? It was sent by registered mail.


Now it's over 30 days. Any ideas?

By Kim G.

Answers


Bronze Post Medal for All Time! 163 Posts
April 12, 20150 found this helpful

I had this happen to me but I got my package. I called the post office and they said some places don't scan the number and it looks like it is still there but not necessarily. Since they do not always scan them it could have gone on to the next station. Hopefully this is true in your case and the package will be delivered shortly.

 
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