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Jamie W. Send Message

July 21, 20130 found this helpful

I've had this happen a few times from J.Crew and from Hollister and Express and when it happened with Hollister and Express it was much stronger. The smell is formaldehyde. It gets on random pieces of clothing. It really doesn't come out. It's permanent. Both Express and Hollister refunded my money without the receipt, not sure how long ago it was now, but for future reference, take it back as soon as you notice. Tags or receipt are helpful, but not necessary if they ever want your business again.

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