So I was sewing a quilt and then all the sudden it threw me a code (E5). I looked in the manual, searched online, etc. nothing came up for it. I called Singer and they told me how to troubleshootthe machine, being that it could be the motor and the nearest place for me to send it to would be in Kansas and I would have to pay for shipping to and from and labor.
My machine is 3 years old and is used lightly compared to most, so I can't completely wrap my head around why it would be the motor to begin with. I did the reset and it worked for about 2.5 seconds after I hung up the phone. My question is if it is the motor should I buy another one and replace it myself, or just buy a new machine for the same price as shipping the one I have to Kansas?
Also, I have a Brother limited edition Project Runway that a friend let me borrow so I can finish my projects, but it didn't have a pedal. I used a Singer pedal and when I stepped on the foot pedal nothing happened, as soon as I let off, the machine goes full speed and doesn't stop at all, it won't let the fabric move either. I had to shut the power off in order to get it to stop and the bobbin case is clunked with thread. TIA if anyone can help.
As far as the Brother machine..it might not be compatible with a Singer foot pedal, or your E5 error code on the Singer could be the quoted problem in my first answer. Please check your foot pedal before going to the trouble and expense of a repair shop.
Before deciding on throwing the machine away, fixing it, or looking for a new one you should check all the connections of the machine. You could have a simple problem that the foot pedal is not connected to the machine correctly. This could also be an issue with the foot pedal of the machine. Normally this goes out and when connected and turned on it could give you the same error code. If the reset worked for a minute or two I would check all your connections and make sure they are secure and try it again.
As for the other machine not working when you have used a different foot pedal this one is extremely possible. The foot pedals are wired for each machine and if you try switching them around you can find the issue you are talking about. If you borrowed the machine please ask your friend for the foot pedal and try again.
If the machine motor is really gone you are probably correct by the time you pay for the repairs on the machine you could have bought a brand new one for less.
This could be your connectors , such as loose power cord, damaged power cord, cord to pressure foot pedal . Anything loose or failing can give this code. Try adjusting and making sure electrical cord is secure and not damaged and not to much tension on cord.
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