Do not use WildBlue for an internet provider, the service is horrible, starting with the installation process. The installers were smoking on my roof, of all all places and did not ground the wires, instances that could have BURNED my house down.
Furthermore, they do not disclose during the sale of their crappy service, that you can only use the internet for a certain amount of time per month. After that, they slow your speeds down to less than that of a dial-up service, but you will still be charged the ridiculously high monthly bill for service which you are not receiving. The customer service reps are completely rude and do not even attempt to be helpful.
Furthermore, they did not disclose I would be committed to a 2 YEAR contract and that if I end the service (which I don't even have) that I will have to pay a termination fee! I am in the process of contacting my state Attorney General concerning their unfair business practices and hope to get them banned in Kentucky. It's a total scam. Beware of WILDBLUE internet service.
By Cynthia Stewart from Pikeville, KY
Worst provider! The installers smoked on my roof, and didn't ground the wires, they could have easily burned our home down with this carelessness. WE have to pay $100 a month for internet that we can use as long as the wind isn't blowing, no rain, fog or snow. Furthermore, theydo not disclose during the sale for that $100 monthly, that you will not have unlimited service, when you reach your maximum time allowed, they slow it down to that less than dial-up, and you are still required to pay.
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Wild blue is the worst internet service. I've had it for 1 year. They cut you off for running over to super slow internet. I'm paying $79.95 and only have internet for about 2 weeks a month. The other 2 weeks, I'm slowed down as punishment, so I'm paying for nothing.
