I need to purchase the back of the Ultra Steam Mop H2O. Any ideas about how I can do this?
Thanks.
I have a similar mop and have found it very difficult to find a replacement part. Most "parts" sites are just selling pads and other accessories.
I have found a couple of sites that you may be able to ask where you can find this part you need.
x5mop.com/
www.thanedirect.co.uk/
I do not know the age of your steamer mop but they did have a recall.
Maybe you should check it out - just in case:
Where can I get a new water hose (type with spring inside to prevent kinking) as the hose from the tank to pump has split?
By Ken R.
I have a Thane H2O Mop steam cleaner oem-tv-001 with rectangular replacement head and pads. Where can I purchase replacement parts and pads? The triangle head is too wide to fit between my toilet and wall.
By John
My H2O x5 steam cleaner doesn't give out steam anymore. Can anyone help?
Christine
I bought H20 steam mop, but the water is cold when sprayed. I am looking to buy a new boiler. Any ideas where to buy one from?
By Paul
We would like to purchase the main body of the H2O Mob X5 EP2199-B. Does anyone know where we can purchase one, we live in Western Australia.
The main body was thrown out before it was checked for repairs.I have a model X5 H2O steam mop. The unit no longer produces steam and the pump is shot. Is there any place to order a pump in Canada?
The small black rectangular bits underneath the mop that attach the pad to the machine have all fallen off and so I can't attach the pads any more. Can I get replacements hook pads and from where?
My H20 mop handle cracked. I need to replace it but can not find a site to order it. Where would I go to order a replacement?
By Jean J.
The element is not heating up to produce steam. There is no clogging. It sprays, but only cold water.
By David
Can anyone help me please? My wife's steam mop H2O x5 stopped putting out steam. All it does is go hum hum hum hum kind of pulsing like. The element gets hot, but it doesn't put out steam. I think maybe the pump is bad.
I have one. It gets plugged with the minerals in the water. I clean the holes in the bottom with vinegar. I put about 1/4 inch of vinegar into a pan big enough to set the mop in, and let it soak overnight.
My steam cleaner stopped producing steam. It makes the pulsing hum, hum, hum, but nothing comes out. I took it apart and cleaned it with white vinegar.
Upon removing hoses to check them I found nothing coming from the pump. Is it possible to replace water pump?My H20 steam cleaner has started to leak. How can I stop this happening?
My H2O is leaking when used as a whole unit and as a hand held. Anyone know what to do?
The PCB circuit board on my steam mop has gone out. Where can I get a new one or repair the existing one?
Where can I buy the internal steam tube for my H2O steam mop? I live in the UK can you help?
Can I get the whole water tank part?
By Annette from Torquay
My steam mop makes all the noises that it will work, but the on/off button is stuck on and it is not producing steam. I have been told that it needs a new circuit board, does anyone know where I can get one?
By Karen L
My steamer is leaking water at the bottom of the main part, through a little hole in the plastic on the left of the picture, near the main nozzle. I've tried clearing the nozzle hole, but didn't make any difference. Any suggestions if it could be fixed or if it's had it?
Water is coming out of my H2O mop. It still works, but just soaks the carpet. It never did this before. Any solution?