Post Office Lost a Package

Question: Post Office Lost a Package?

trinigrl39

June 19, 2018

Answers

cybergrannie
Gold Feedback Medal for All Time! 949 Feedbacks

June 20, 20182 found this helpful

Best Answer

You will need to go to the post office where mailed and talk to the postmaster or whoever is in charge and give them as much information as possible so they might be able to look for your package.

• The information they will need:
• 1.) Date mailed
• 2.) name/address where package was going (exactly as you listed it on the package)
• 3.) Return address as listed on package.
• 4.) Type of mail service shipped: Priority Mail or Parcel Select
• 5.) Insured?
• 6.) Tracking paid for? (If shipped Priority tracking is included free)
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• 7.) size and/or weight of box (if you know this)
• 8.) Cost of mailing (if you know this)
• 9.) contents of package (general description)
• If you will write all of this down before you go to the post office, it will save a lot of time.
• Ask them to make a copy of this information so you can keep the original - just in case you need to seek further help.
• The postmaster or person in charge should be able to contact the postmaster of the destination city and ask them for help in finding your package.
• They should know approximately what date the package should have arrived and can hopefully talk with the carrier on that route to see if they remember the package.
• You should contact your sister and tell her to talk to her carrier and see if they remember seeing this package as it should only have taken a few days to reach Atlanta.
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  She may also need to visit her local station and ask for help in locating this package.
• You can also start your lost package claim online so there will be several areas doing the search.
• www.usps.com/.../missing-mail.htm
• Do not give up easily, keep asking for more help as sometimes the post office may not do everything they can to find lost mail unless the sender keeps insisting they want to go higher up the chain until you get a satisfactory answer.

 

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Answers

Melanie Jackson
Bronze Feedback Medal for All Time! 167 Feedbacks

April 25, 20120 found this helpful

Do you mean that you did have a tracking number, but lost it? The receipt will have that number on it. Look it up yourself on USPS.com to see how far it got, before it was lost. Then take the receipt to the post office so they can take it from there.

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If you didn't get a tracking number, you could ask them to try to trace it, but it's a long shot. At least you'd have the date it was mailed, which would give them a little info to go on.

Good luck!

 

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